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Process Pack: Insurance Cancellation Request Process
Course Introduction - Cancellations
Welcome - Course Intro/ Overview (1:03)
A Few Notes From Our Attorney
About the Instructor (0:57)
What You Will Learn In This Course (0:57)
Download Your Resources
Building Your Process
Process Overview (1:36)
Process Set Up Questions (2:57)
Process Document (5:34)
Training Your Team On The Process
Introduction (1:02)
Handling A Call In Cancellation (10:37)
Handling A Call For Non Payment (5:48)
Handling A Call Out To Someone Canceling (4:46)
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Process Document
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