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6 Strategies to Make Your Agency Ridiculously Amazing and The Plan to Get There

6 Strategies To Make Your Agency Ridiculously Amazing & A Plan To Get There

Welcome - Getting Started (22:59)
About Your Instructor - Kelly Donahue-Piro (1:41)
Resources - Download Your Workbook

6 Strategies - The Harsh Reality

The Harsh Reality (26:40)

6 Strategies - Getting Organized: Right People Right Roles

Your Role as CEO (8:35)
CEO Time Tracker (1:55)
Build Your Job Description (7:12)
Job Description Download (4:18)
Let's Talk Team (14:13)

6 Strategies - Defend What You Have: Proactive Renewal Plan

The Harsh Reality (8:06)
Decide (3:13)
Pre-Call Checklist (3:55)
Make the Call & Recommendations (4:13)
Review of the Retention Training Program In the APP Pack (2:35)

6 Strategies - Becoming Appealing

The Harsh Reality (11:31)
Personas (5:24)
Building Your Brand (7:37)
Brand Ambassadors (2:07)

6 Strategies - Gaining Back Time

Time Management - The Harsh Reality (17:09)
5 Time Management Hacks (11:07)
Why This Doesn't Work (4:33)
Review of AppX Time Management In The Agency Performance Pack (1:50)

6 Strategies - Sales Process

Strategies For Your Sales Process (15:55)
Review of Agency Secret Shopper Calls & AppX Sales (2:27)

6 Strategies - Processes & Procedures a.k.a. Customer Experience

The Harsh Reality (4:18)
Process Template (4:55)
Top 10 Processes Your Agency Needs (18:28)

6 Strategies - What's Next & Wrap Up

What's Next (6:49)

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