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Course Curriculum


  Course Introduction
Available in days
days after you enroll
  • Welcome - Course Intro/ Overview (2:05)
  • A Few Notes From Our Attorney
  • About the Instructor (1:10)
  • What You Will Learn In This Course (2:39)
  • Download Your Resources
  Building Your Process
Available in days
days after you enroll
  • Process Overview (5:58)
  • Process Set Up Questions (4:23)
  • Process Document (4:09)
  Training Your Team On The Process
Available in days
days after you enroll
  • Introduction (1:43)
  • 2 Phone Greeting Options (2:40)
  • Warm Call Transfer (3:25)
  • Voicemail Transfer With Expectations (3:29)
  • Identifying the Best Person (Not Necessarily The Person The Caller Is Requesting) (4:11)
  • Screening A Sales Call (2:33)
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